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DIGITAL TRANSFORMATION IN INSURANCE: LESSONS LEARNED IN 2017 AND FORECAST FOR 2018

DIGITAL TRANSFORMATION IN INSURANCE: LESSONS LEARNED IN 2017 AND FORECAST FOR 2018

Digital transformation refers to the integration of technology into all areas of a business resulting in profound changes in how the business operates and interacts with customers.

A recent McKinsey and Company blog post points out that successful companies do not just focus on a digital strategy but instead devise a strategy for the digital age —  “a complex, many-tiered undertaking that is made more challenging by continuously shortened development cycles.”

The post explores a few of the digital transformation lessons insurance companies learned in 2017 and questions CEOs should be asking in 2018.

http://www.iii.org/insuranceindustryblog/digital-transformation-in-insurance-lessons-learned-in-2017-and-forecast-for-2018/

Source: Disaster Recovery Journal

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